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UnitedHealthcare's PlanBien^SM Combines Health Plan Coverage With Bilingual Support Services For Businesses With Spanish-Speaking Employees in Texas

• Unique bilingual, bicultural health-information programs for Spanish-speaking individuals and their families
• Available now to small and medium-sized businesses, labor organizations and public-sector entities in Texas
• Hispanics comprise America’s fastest-growing work force

UnitedHealthcare is launching an innovative health benefits program called PlanBienSM that combines health benefit plans with unique services designed to help enhance the health and well-being of Spanish-speaking Hispanics and their families and dependents.

PlanBien transcends traditional health plans with a host of linguistically and culturally relevant health-information and customer-service programs tailored to meet the unique health care needs of Hispanics. These include: specialized printed bilingual educational materials in Spanish including ¿Que le dijo el doctor? (What did the doctor tell you?) – bilingual photo stories depicting how a family discusses common health concerns; trained and certified bilingual (English/Spanish) customer service representatives located in San Antonio available to answer questions and help plan participants locate Spanish-speaking doctors; a bilingual provider directory that lists physician offices with Spanish-speaking doctors and/or staff; and much more.

In addition, PlanBien customers in Texas have access to UnitedHealthcare’s national network of more than 560,000 physicians and 4,800 hospitals.

PlanBien is available now to small, medium-sized and large businesses, labor organizations and public-sector entities in select markets in Texas, including San Antonio, Austin, and the Houston area.

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